Navcom StarFire User Manual download pdf

Troubleshooting Guide – StarFire™ License Requirements

This guide will step through the StarFire™ licensing process via NavCom’s StarUtil GUI program and binary data

interpretation.

For all receiver models, the end-user and purchasing agent are required to complete an End User License

Agreement (EULA) form in addition to a Purchase Order. The EULA can be obtained from any NavCom

authorized reseller or NavCom Sales. NavCom recommends that end users submit license renewals 15 to 30

days in advance to ensure uninterrupted service for field hardware.

SF-3050 GNSS Receivers

Required information:

 Unit serial number, located on the side panel of the SF-3050. The digital serial number matches the

unit serial number. In this product design, the StarFire receiver is located on the same board as the

GNSS receiver, which differs from older NavCom products as a result of technology advancements.

To retrieve the digital serial number from the receiver with StarUtil, follow these steps:

 Select Receiver Options from the Detailed Views menu

Ren

ewal licenses are supplied to the end-user by Over-The-Air (OTA) broadcast. The customer selects the date

and time in GMT for the Over-The-Air broadcast of the StarFire license.

 The scheduled broadcast must be at least 3 business days after a valid P.O. is received by NavCom

Sales.

 Specify broadcast date and time in GMT on the P.O.

 NavCom confirms the date & time of broadcast via email.

 The broadcast procedure for Over-The-Air StarFire licensing is subject to change.

 For special-case scenarios, customers may request to receive the StarFire license via email

to upload via data cable using StarUtil-3000, or another controller solution. The request must

be specified in the P.O.

Rev. A i Release - October 09

1 2 3 4 5

Summary of Contents

Page 1

Troubleshooting Guide – StarFire™ License Requirements This guide will step through the StarFire™ licensing process via NavCom’s StarUtil GUI program

Page 2

Troubleshooting Guide – StarFire™ License Requirements Over-The-Air Broadcast The StarFire license is broadcast at the scheduled time and 5 minutes la

Page 3

Troubleshooting Guide – StarFire™ License Requirements  If only hex data is available, view the hex D1 message from the data port in a hex editor li

Page 4

Troubleshooting Guide – StarFire™ License Requirements o Enter the value in reverse-paired order; i.e. 00 00 00 CF Rev. A iv Release - October 09

Page 5

Troubleshooting Guide – StarFire™ License Requirements o Select the Dec option; the value converts to decimal o In this case, the decimal value conv

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Navcom StarFire User Manual

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